Patient Rights & Responsibilities

PATIENT BILL OF RIGHTS AND RESPONSIBILITIES We believe that all patients receiving services from Depot Drug should be informed of their rights. Therefore, you are entitled to:

• Be treated with respect, consideration, and recognition of dignity and individuality.
• Be free from mistreatment, neglect, or verbal, mental, sexual, and physical abuse. Including injuries of unknown source and misappropriation of patient property.
• Being informed in advance of the service being provided and their financial responsibility.
• Receive appropriate services without discrimination in accordance with prescriber’s orders.
• Be advised on the organization’s policies and procedures regarding the disclosure of patient records.
• A medication plan, and you are encouraged to obtain from pharmacists and other direct caregivers relevant, current, and understandable information concerning his or her medication therapy and treatment.
• The opportunity to discuss and request information related to his or her specific drug therapy, the possible adverse side effects, and drug interactions.
• To make decisions about the plan of care prior to, and in the course of treatment, and to refuse a recommended treatment or plan of care.
• To expect that all communication, discussion, and patient counseling will be conducted to protect each patient’s privacy.
• To expect that all records and discussion pertaining to his or her drug therapy will be treated as confidential by the pharmacist, and the patient has the right to expect that the pharmacist will emphasize the confidentiality of patient information to any other parties entitled to review the patient’s information and records.
• To competent counseling from the pharmacist to help them understand their medications and use them correctly.
• To file a complaint with Depot Drug and/or the state Board of Pharmacy concerning any pharmacist or pharmacy technician if they believe that a violation was committed concerning safety, health, privacy, or the confidentiality of their personal information without restraint, interference, coercion, discrimination, or reprisal.
• Having complaints regarding treatment of care that is (of fails to be) furnished, or lack of respect of property investigated.
• Being fully informed of one’s responsibilities

PATIENT RESPONSIBILITES The patient has the responsibility to:

• Submit forms that are necessary to receive services. Including Privacy and Medical History
• Provide accurate medical and contact information and any changes.
• Notify Depot Drug of any concerns about the care or services provided.
• Pay for services provided by Depot Drug.